“Business relationship” – how stiff does that sound! Almost as if it were only about an exchange of money for goods or services. Fortunately, in real life there is human interaction and business relationships develop into a trusting partnership. However, the right foundation must be in place. When deliveries are delayed and order receipts are lost or invoices are not paid, this trust is jeopardised. Malice is rarely the reason - it is more likely to be error-prone processes. This problem can be solved easily by using digital supplier files. These files provide an overview of all supplier, ordering, contract and invoicing processes at a glance.
Digital supplier files constitute one module of an ECM solution. The abbreviation stands for Enterprise Content Management. These systems focus on capturing, managing, storing, maintaining and distributing documents in digital form. At the same time, ECM systems define digital workflows that, for example, route invoices through the system with as much automation as desired. Whenever there are queries - including from customers - the company's own staff can immediately access the relevant data and documents and provide information that is as up-to-date as it is relevant.
Digital supplier files constitute one module of an ECM solution. The abbreviation stands for Enterprise Content Management. These systems focus on capturing, managing, storing, maintaining and distributing documents in digital form. At the same time, ECM systems define digital workflows that, for example, route invoices through the system with as much automation as desired. Whenever there are queries - including from customers - the company's own staff can immediately access the relevant data and documents and provide information that is as up-to-date as it is relevant.
